NBC TO LAUNCH STREAMING SERVICE

CNBC: NBC finally jumps in the streaming wars — announces a new service to compete with Netflix, Disney and Amazon

NBC is launching a streaming service to compete with Netflix and Amazon, paid for by advertising revenue. That is if viewer already pays for television. If not, the cost will be $12.

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ORGANIZATIONAL LEADERSHIP

THE CRC REVIEW: ORGANIZATIONAL LEADERSHIP

Leadership is important. Organizations with strong leadership structures, effective employee development programs, and modernized cultures will be better able to attract and retain talent.

Please click on the link above to experience content on The CRC Review on organizational leadership.

DIVERSITY AND PERFORMANCE

Future of black NFL coaches a concern after round of firings (ESPN)

The NFL should ensure that the limited opportunities to lead and shape the football activities of its franchises are available to all those who have the qualifications and resume. The recent firings of certain NFL coaches reduces the number of minority to coaches to 3, which is not statistically aligned to the percentage of minorities that make up the players that play for them. 

The most qualified person should get any job, whether it is leading an NFL team, a business, or an organization. But, the process where decision makers source candidates may not be inclusive for all those with the resume and experience needed for the job. Ideally, decision makers would build a diverse enough pool of candidates for consideration to ensure they truly found the right candidate. 

From an outside perspective, many NFL teams appear to identify a select few of head coaching candidates and focus efforts to land the top ranked candidate. For instance, the Miami Dolphins went all in on bringing in Adam Gase, a candidate many across the league had on their short list. A mere three years later he is once again available. In reality, the only coach still employed in the class is Philadelphia Eagles head coach Doug Pederson, who was the least heralded hire and only Super Bowl winning coach.

For the four coaches listed in the ESPN article, there should not be any surprise with the teams’ decisions. The coaches clearly under-performed and did not produce the desired results. There really is not a strong argument for continuing the relationships when Super Bowl victories are not in the forecast. While the results are not completely up to the coaching staff, the head coach is the one burdened with responsibility of the outcomes. The job security risk comes with the job description. 

The focus needs to be on identifying effective ways for NFL teams to diversify their candidate pools so that minority candidates have fair access to elite positions. There is difficulty in forcing organizations to not zero in on a single candidate, but more likely than not, that person will not be the right one. The NFL needs to find ways to prevent teams from giving token interviews in favor of substantive evaluations of candidates record and potential. 

The best people should get the jobs. The process needs to ensure organizations are able to see the best candidates. 

TRANSPARENCY AND HEALTHCARE

Hospitals must post ‘chargemaster’ prices online. How useful will that be?

The posting will only be useful if the price schedules reflect realistic prices, not list pricing that no one actually pays. If policymakers want to protect competitiveness of hospitals, price schedules could reflect prior year actual pricing. 

Without realistic pricing, the policy is a hollow effort to improve affordability in care 


OTC GIANT IN THE WORKS

Pfizer, Glaxo to Create Over-the-Counter Drug Giant – The Wall Street Journal.

The two pharmaceutical giants shed their consumer health units to focus on more profitable ventures, like the reliable prescription drug market. 

The deal allows Pfizer to focus on growing its biologic and biosimilar pipeline. GSK can now attempt to get stability in its pharma operations. 

STADIUM SURPRISES

Health inspection reports find critical violations at NFL, NHL, NBA, MLB stadiums – 2018 ESPN Outside the Lines

The health and sanitation issues surrounding our sports facilities is quite troubling. This is not the first time ESPN raised the concern and probably won’t be the last. The study did not include college facilities or other arenas not used by the big 4 sports leagues.

What is the big fuss? The food vendors at many stadiums either improperly store or handled food or do not adequately maintain cleanliness of facilities to meet requirements. Given the crowd sizes, the potential for outbreaks of food related illnesses is significant.

People want to attend games for a positive experience for their families, friends, or other groups. Sports executives should ensure that the fan experience does not involve sickness and death.

GRATITUDE AND BUSINESS

The Plymouth Colony and the Business Case for Gratitude WSJ

A simple concept many managers across the spectrum forget or completely ignore. Showing appreciation for workers and what they contribute to your team is vital for retention and productivity.

Too many managers hold outdated leadership philosophies of yesteryear, which plague their teams with high turnaround. Some managers focus on negative reinforcement to drive metrics, ignoring underlying issues.

Being able to inspire workers, align them with organizational objectives, and foster their ingenuity and innovation into process improvements can help productivity more than cracking the whip.

A title does not make you a leader. Being bossy is not a sign of leadership. Look for those that inspire, influence, and motivate, then you will find your leaders.

REMAINING COMPETITIVE ADVANTAGE

Walmart employee app gives physical stores more power – Business Insider

WALMART ADVANTAGE

The ability to sell to cash customer is a slight advantage Walmart has on Amazon, but the ability to leverage store inventory as well as distribution inventory is another.

The only problem with the new strategy is the ability of the Walmart workers to effectively satisfy customers. It is no secret Walmart struggles with in-store customer service. The increased engagements may not improve the perception.

As Amazon continues to consider brick and mortar stores, retailers need to figure out how to improve the in-store experience to keep consumers coming back. Amazon is not perfect in its service by any means, but provides convenience.