Money and Problems
In this post, the concept of looking beyond the numbers is the focus. Many budget debates focus solely on the amounts allocated. But, how are the funds spent, what is done, and can we do better. That is what the goal should be.
Our debt is growing and our problems are unchanged. A new approach would help.
Content highlighting ideas to promote real growth and unlock the potential of our workforce and private sector.
Economic prosperity should not be limited to a certain geography or favored industry. It should be available for all.
CHICK FIL A
The link to Business Insider article shows how the growing fast food chain is using simple strategy to attract and retain new customers. All too often, consumers accept poor customer service in day to day transactions. Based on our perceptions of how the provider of said service is compensated, we tend to overlook rudeness, laziness, or lack of attention to detail in service received.
Some people fringe at the notion of requesting resolution to poor customer service. Should one wait to provide a bad tip or negative review to resolve frustration over a bad experience? If the situation can be resolved, why not seek resolution, giving the provider a fair chance to do right by its customer. If the provider fails, then negative reviews are fair game.
Businesses should not put customers in that predicament. The key to any successful service business is repeat patronage. Adopting a customer focused operating approach will not only leave customers yearning to come back, but they might bring a new friend or two. Simple steps like manners and gratitude, like Chick FIL A’s approach, will go far in restoring hope for quality customer service.
In the absence of growth opportunities and presence of high tax and regulation environment, companies will seek consolidation, improving earnings through scale and efficiency. Not ideal.
In Mega Mergers, the potential negative ramifications on consumers and small businesses is highlighted.
10 Bad Habits (Entrepreneur.com)
Spot on article from Entrepreneur! A little hard to implement.
There are a lot of factors that determine success in one’s life. Education, experience, networking ability, and skill set. But the 8 secrets are good things to try and implement in your life.